Refund Policy

Subscription cancellation

Members would be able to cancel a paid subscription at any time from their account settings. Cancelling stops future billing; the paid features remain available until the end of the current paid period.

Requesting a refund

Refund requests would be made through the contact page or the support email. Each request is reviewed individually. Please include the email on the account and the approximate date of the charge.

Promotional purchases

Purchases made at a promotional price are refunded at the price actually paid. Free trial conversions can be refunded where the law requires or where the charge was clearly unintended — contact us promptly.

Failed payments

If a payment fails, the subscription is not activated and no money should leave your account. If your statement shows otherwise, contact us and your bank.

Accidental purchases

If you were charged by accident — a mis-tap, a family member using your device — tell us within 14 days. We will review fairly and refund where the purchase was genuinely unused and unintended.

Your consumer rights

Depending on where you live, you may have statutory rights — such as cooling-off periods — that this policy cannot remove. Nothing here limits any right you hold under applicable consumer protection law.